Anthropic launched Claude Tag, a new feature that embeds Claude as a persistent AI teammate inside Slack. Unlike point-in-time queries, Claude Tag passively observes organizational conversations and builds a living model of company context — processes, institutional knowledge, team norms, and recurring workflows — all from Slack messages. Employees can surface that knowledge by tagging @Claude directly in threads to get contextual answers without leaving the channel.
The strategic angle goes beyond productivity. Anthropic is positioning Claude Tag as a company knowledge layer: the more messages Claude reads, the more it understands the specific org, making it harder to switch to a competitor. This is Anthropic’s direct answer to Microsoft Copilot in Teams and Slack’s own nascent AI features. The feature also plugs into Claude’s existing enterprise memory capabilities, meaning context is persistent across sessions — not just within a single conversation.